Help Center

Have a question? Polestar Financial Services has the answer.

Notifications (0)

Name Change

Updating Your Account Information

How do I change my name on my account?

Please send us the appropriate documentation.

Mail or fax us a note with your account information and required documentation. If your name was misspelled, please send or fax us a copy of your driver's license.  

If your name has changed, please send or fax us a copy of the document showing your new name (such as a copy of a marriage certificate or the divorce decree, etc.). 

Mail to: 

Polestar Financial Services
PO Box 91300 Mobile, AL 
36691-1300 

or fax: 314-702-4499